We are very proud of our customer service and expeirences. Please read a few of our testimonials below...
In 2009 my parents could no longer look after my Golden Retriever Honey whilst I was at work and I had to look for an alternative arrangement as I live on my own and work long hours. I was recommended Drum Kennels and gave doggie day-care a go and have never looked back!
Being an over protective parent I was nervous at leaving Honey at first as she had never been in such an environment like this but Morag took the time to ensure that Honey was ok and given loads of attention and love. Morag and John along with the kennel girls ensure she is cared for throughout the day and Honey is ‘busy’ with cuddles, play and walkies. In fact when we get home she is one worn out and content girl. I know Honey loves it - she pulls me in every morning we go! I never have to worry. They feed her at tea time and always make sure she has a clean and dry bed. All I have to do is supply the cuddly toy for the day.
I’ve even been brave enough to leave Honey overnight - something I NEVER thought I would do. I have been able to relax and not worry because I know she is in the best of hands. There is even heating if it’s a cold night!
I would definitely recommend Drum Kennels - pop in and see for yourself - something which Morag recommends - you may even see Honey!
(10.11.17 DRUM IS SO SORRY TO TELL YOU THAT HONEY HAS SADLY PASSED OVER TO THE RAINBOW BRIDGE, SHE ENJOYED DAY CARE WITH US FOR 8 YEARS AND THE NICEST GIRL YOU COULD EVER MEET).
Over the past 10 years or so Morag and John have looked after three cats for us while we have been away on our holidays. We genuinely feel that we could not be putting our pets into safer or more caring hands and the cats are always the picture of health and happiness when we return to collect them.
The friendly and professional team at Drum show real affection for the animals and give you feedback on your animals that can only come from spending lots of time with them. We even had phone calls and texts when one of our cats went in to board shortly after some minor surgery to let us know how his recovery was going - which was great for our peace of mind while we were away.
On top of all that, you get what must be the best view in East Devon when you drop off and pick up your pet. We can't recommend Drum Boarding Kennels highly enough.
I used to use house-sitters to look after my animals, whenever I went away, but found it nigh on impossible to find sitters, who would care for my animals, and my home properly, and to my high standard. I decided to try putting my dogs and my old cat into Drum Kennels, and after the initial short stay, my dogs and cat came home so happy and content that my mind was at ease.
Over the last 10 years, I have been away for 6-10 weeks each year, and my dogs are always excited to go to Drum Kennels. I can relax, because I know that my dogs are safe, and will have the best of care.
Recently, one of my dogs was diagnosed with a serious medical condition, but I was assured by the Drum team, that they could cope and care well for her: and they certainly do.
The Kennels are run by such an experienced and professional team, who have a genuine love for animals, that I can go away happy, knowing that my precious dogs are in the best possible hands.
